Our products are 100% guaranteed. Your item will be shipped via UPS Ground, USPS or Fedex Ground (3-5 business days each), and your tracking number will be uploaded within 1 business days of purchase. All orders over $99 will ship for free within the United States. 



A full refund will be given for unopened and unused items returned within 60 days. The buyer is responsible for return shipping costs unless the item is delivered damaged. In that case, we will pay all return shipping costs and a replacement or refund will be sent based upon the buyer's request. Please contact us at if you would like to exchange or return your item for a refund, or simply use the form below.  

Contact & Returns

Welcome to The Billiard Bay! We are an authorized dealer for over 2,000+ Top Branded pool cues, cue cases, billiard balls, pool table cloth, pockets, hardware, and thousands of billiard accessories. We're proud to represent some of the top brands in the industry including Aramith, Brunswick, Cuetec, Joss, Jacoby, Lucasi, McDermott, Meucci, Mezz, and many more! We offer the lowest prices online and shipping is absolutely FREE on all orders over $99. We also offer 100% Customer Satisfaction with a 60-day Money Back Guarantee!




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