Shipping & Returns
Our products are 100% guaranteed. Your item will be shipped via UPS Ground, USPS or Fedex Ground (3-5 business days each), and your tracking number will be uploaded within 1 business day of purchase. A full refund will be given for unopened and unused items returned within 30 days. The buyer is responsible for return shipping costs unless the item is delivered damaged. In that case, we will pay all return shipping costs and a replacement or refund will be sent based upon the buyer's request. Please contact us at if you would like to exchange or return your item for a refund.
Please contact us at with any questions, concerns, or if you would like to return an item.
The Billiard Bay
846 N Dodsworth Ave
Covina, CA 91724
Phone: 909-908-1029 (11am - 5pm PST)